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Customer Support

We're here to help. Get started by selecting your tap type below.

  • Filtered Water Taps

    Find your tap's housing by looking under your kitchen sink. The filter cartridge housing unit will be fitted to the side or back of your kitchen cupboard.You're looking for a white plastic or stainless steel canister.

  • Boiling Water Taps

    Find easy to follow, hands-on help for all Franke boiling water taps here – including OMNI 4-in-1. Watch our tank re-set movies, change your tap’s filter cartridge or troubleshoot common problems.

+44 (0)1603 875 468

Franke FilterFlow,
Old Winery Business Park, Chapel Street,
Cawston, Norfolk, NR10 4FE